Director of Resident Services

Director of Resident Services
Palo Alto, CA, Vi at Palo Alto
Job ID : C37E4E747B5F4D5C
Job ID : 18-0197

Job Description

Create your own story.

Something inspiring is happening at Vi, a continuing care retirement community. There’s real energy and enthusiasm, genuine warmth and approachability. And a deep sense of respect and family that’s impossible to ignore—between our residents and our staff and, perhaps more importantly, between our team members. Part of a fulfilling career is not just doing work you love, but doing it alongside (and for) people you admire and grow to love. This is the Vi story. How will your story unfold?

Director of Resident Services

A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services.  The selected candidate will manage the aging continuum within the framework of the Company’s mission and core values; identifies, manages and evaluates ancillary personnel in order to provide high quality services and amenities to residents.

Job Requirement

Qualified applicants will possess a minimum of 7-10 years prior experience in a similar role with management experience in an area that has a strong emphasis on gerontology (i.e., social worker, nurse, or psychologist).  A four year college degree in Social Work, Nursing, Sociology, Psychology, and/or Gerontology or a related field. Master’s degree preferred. 

Additional requirements include:
• Knowledge, understanding and demonstrated ability to deal with gerontological issues.
• Knowledge of Federal and State laws regarding elder care and assisted living and subsequent compliance requirements.
• Demonstrated project management skills.
• Excellent communication and listening skills, enthusiastic, resourceful, organized and possesses strong personal awareness of nonverbal communication.
• Ability to use a resident and customer-focused approach to problem solving, goal setting and management philosophy.
• Computer skills including proficiency in MS Office.

Vi offers hours that support work/life balance, competitive compensation and exceptional benefits. Ours is a luxury work environment where opportunities for career development are delivered in ways few companies can match.

Bring life to your career.

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